Project - Healthcare Decision Intelligence Series

Using Data, Evidence, Evaluation and AI to Make Better Healthcare Decisions

Timeline: May 2026 to December 2026

Author: Chandan Kaur

Audience: Analysts and Decision Makers in healthcare systems

Project Overview

The Healthcare Decision Intelligence Series is a practical, NHS-focused educational resource designed to improve understanding, interpretation and use of healthcare analytics across healthcare systems.

The series aims to bridge the gap between:

healthcare analysts and decision-makers, operational leaders, clinicians and service managers.

Rather than focusing purely on statistical methods or software training, the series focuses on:

  • analytical reasoning
  • interpretation
  • operational context
  • fair comparison
  • healthcare systems thinking
  • communicating uncertainty and complexity appropriately.

The resource will be developed as an openly accessible digital book and supporting learning materials using GitHub Pages and Quarto.

Why This Project Matters

Healthcare organisations increasingly rely on data to:

  • prioritise resources
  • benchmark services
  • monitor inequalities
  • redesign pathways
  • support operational and strategic decisions.

However:

  • healthcare metrics are often misunderstood or oversimplified
  • comparisons between organisations are not always fair
  • dashboards can unintentionally hide operational reality
  • analytical outputs may lack sufficient context or interpretation.

This project aims to improve:

  • healthcare decision intelligence
  • analytical questioning
  • interpretation of metrics
  • understanding of variation and fairness
  • communication between analysts and decision-makers.

The long-term goal is to support:

better questions, better interpretation and better decision-making across healthcare systems.

Project Objectives

The project aims to:

  • Develop a structured NHS-focused healthcare data literacy series
  • Improve understanding of common healthcare analytics concepts and pitfalls
  • Support fairer interpretation of healthcare metrics and benchmarking
  • Help decision-makers understand operational context behind the numbers
  • Improve communication between analysts and healthcare leaders
  • Create practical examples using realistic NHS operational scenarios
  • Provide openly accessible educational resources for healthcare systems
  • Support analytical maturity across NHS organisations

Core Principles

The series will aim to be:

  • Operationally grounded
  • Accessible to non-statisticians
  • NHS-relevant
  • Visually engaging
  • Conceptually rigorous
  • Openly accessible
  • Practical rather than academic
  • Focused on interpretation and reasoning rather than software training

Modules:

Part 1 — How do I interpret healthcare data correctly?

  1. Counts vs Rates
    • What number should I be comparing?
  2. Mean vs Median
    • What is the best way to summarise the data?
  3. Correlation vs Causation
    • Does this relationship actually imply cause and effect?
  4. Variation & Distributions
    • Is this difference meaningful or simply normal variation?
  5. Standardisation & Fair Comparison
    • Are these populations really comparable?
  6. How to Read a Dashboard
    • What story is the dashboard actually telling me?
  7. Theory of Change & Logic Models
    • Connecting Interventions to Outcomes
  8. Evaluating Interventions & Schemes (Thinking About Evidence)
    • How should I think about whether something worked?
  9. Evaluating Interventions in Practice (Methods)
    • How do I evaluate it properly?
  10. Risk, Probability & Uncertainty
    • How certain can I be about this evidence?
  11. Common Analytical Traps & Data Fallacies
    • What mistakes could lead me to the wrong conclusion?

Part 2 — How do we understand, improve and evaluate complex healthcare systems?

  1. Demand, Capacity & Operational Flow ⭐
    • Why are patients waiting, and where is the bottleneck?
  2. Data Quality, Assurance & Trustworthy Data
    • Can we trust the data before making decisions?
  3. Designing Better Healthcare Pathways ⭐
    • How do we redesign, implement and evaluate better pathways?
  4. Health Economics & Value in Healthcare Decision-Making ⭐
    • Is the improvement worth the investment?
  5. Methods for Applying Health Economics to Healthcare Decisions
    • Comparing options, costs, outcomes and value
  6. Understanding What Made the Difference ⭐
    • Evaluating Multiple Interventions in Complex Healthcare Systems
  7. Population Health Management & Population Segmentation
    • Who should we intervene with, and why?
  8. Simulation & Scenario Modelling
    • What is likely to happen before we make changes?
  9. Bringing Evidence Together ⭐
    • How do we combine different forms of evidence into a coherent picture?
  10. Making Better Healthcare Decisions ⭐
    • How do we turn evidence into robust, transparent decisions when there are trade-offs, competing priorities and uncertainty?

Part 3 – Advanced Analytics, AI & the Future of Healthcare Decision-Making (to be confirmed)

  • Predictive Modelling & Risk Stratification
  • Explainable AI in Healthcare
  • From Business Intelligence to Augmented Analytics
  • Responsible AI & AI Governance
  • Additional topics under consideration

The project will include:

  • Publicly accessible Quarto/GitHub Pages digital book
  • Educational modules with practical NHS examples
  • Visual infographics and diagrams
  • Operational interpretation examples
  • Decision-maker reflection questions
  • Worked healthcare scenarios
  • Supporting presentation materials
  • Executive summaries and quick-reference guides
  • Optional downloadable PDF/Word versions

What Is Out Of Scope

The project will not focus on:

  • Software-specific technical training
  • Coding tutorials
  • Advanced statistical derivations
  • NHS data governance policy documentation
  • Building analytical platforms or infrastructure
  • Formal accreditation or certification
  • Organisation-specific implementation programmes

Target Audience

Primary audiences include:

  • Healthcare operational leaders
  • Service managers
  • Clinicians
  • Public health teams
  • BI and analytics teams
  • Integrated Care Board colleagues
  • NHS transformation teams
  • Informatics trainees and early-career analysts

Secondary audiences may include:

  • Local authorities
  • Healthcare consultancies
  • Academic/public health programmes
  • Wider public sector analytical communities

Delivery Approach

Platform

GitHub Pages Quarto Book framework PDF and Word export options

Style

Visual and example-led Operationally realistic Plain English where possible Progressive conceptual layering

Project Phases

Phase 1 — Foundation Development

Months 1–2

  • Establish project structure
  • Develop initial visual identity and formatting
  • Create foundational modules
  • Build GitHub/Quarto publishing workflow

Phase 2 — Core Content Development

Months 3–5

  • Develop additional modules
  • Expand operational examples and visual content
  • Gather peer feedback from NHS analytical community
  • Refine educational structure and readability

Phase 3 — External Review & Refinement

Months 5–6

Seek structured feedback from: - NHS CDAO network - AphA members - healthcare analysts - operational leaders and strategic commissioners - Improve content based on feedback - Refine visuals and accessibility

Phase 4 — Publication & Dissemination

Month 6 onwards

  • Public launch of the series
  • Social and professional dissemination
  • Presentation sessions/webinars
  • Ongoing iterative development
  • Success Measures

Success indicators may include:

  • Positive feedback from NHS analysts and operational leaders
  • Adoption within NHS analytical communities
  • Use in analyst onboarding or data literacy initiatives
  • Engagement through GitHub Pages analytics
  • Requests for reuse/adaptation across organisations
  • AphA and/or NHS analytical community endorsement
  • Evidence of improved analytical questioning and interpretation

Key Assumptions

  • Contributors can support development alongside operational roles
  • NHS analytical communities will engage constructively with feedback
  • Open-access publication is supported
  • The series will evolve iteratively over time

Long-Term Vision

The long-term ambition is to create:

  • a widely used NHS healthcare data literacy resource
  • a practical guide to analytical interpretation in healthcare
  • an openly accessible educational reference for healthcare analytics and operational decision-making.

The series may later evolve into:

  • a formally published digital book
  • workshop/training materials
  • conference presentations
  • broader healthcare analytical capability resources

Guiding Philosophy

“Good healthcare analytics is not just about producing numbers. It is about helping people interpret, question and use those numbers responsibly within complex healthcare systems.”


Sign-Off:

Name: Chandan Kaur
A passionate advocate of decision intelligence and decision analytics in healthcare